Arista Reader

Terms of use

Arista Reader helps you compare the ingredient names on a label with the ingredients you choose to Avoid or Look for.

Effective date: 31 October 2026. These terms apply to Arista Reader 2.0. Apple's Standard End User License Agreement also applies to the app. Nothing here limits mandatory consumer rights.

Using Arista Reader

You choose the ingredients and presets in your profile. The app uses on-device text recognition to find selected ingredient names and available aliases in camera frames or imported photos. Recognition depends on the label, image quality, language and available aliases. A match reports text found against your selections; it does not establish an ingredient's amount or a product's suitability. Arista Reader is not a medical device and does not provide a diagnosis, treatment recommendation or product certification.

The interface is available in English and Spanish (Spain and Mexico). Additional label languages depend on both text-recognition support and the catalogue's aliases; universal language coverage is not promised. Catalogue categories and presets help organise selections. They do not change the legal status of an ingredient for every product, use or country.

A bundled ingredient catalogue supports offline scanning. Internet access is needed for optional account sync, catalogue updates and App Store operations. If an update fails, the retained local catalogue remains available. Catalogue contents and supported features may evolve.

Free features and Arista Pro

Free use includes unlimited camera and photo scans, one primary local profile, one preset plus 10 additional catalogue ingredients, and unlimited local saved scans, subject to available device storage. You can refine a preset and change your selection at any time. Ingredient aliases and translations do not use extra allowance. Arista Pro adds unrestricted ingredient selection, multiple local profiles, and creation and editing of custom ingredients and aliases.

Pro is offered as an auto-renewing monthly or yearly subscription. Both plans provide the same Pro features. The App Store purchase sheet shows the price, currency, billing period and any applicable offer before you confirm. Payment is charged to your Apple Account. Eligible new subscribers may receive a 14-day free trial. Unless cancelled before the trial ends, it converts to the selected paid subscription at the price shown by Apple. Trial eligibility is determined by Apple for the subscription group.

Subscriptions renew automatically unless cancelled at least 24 hours before the current period ends. Your Apple Account is charged for renewal according to Apple's terms. Manage or cancel using Manage subscription in Arista Reader or your Apple Account's Subscriptions settings. Deleting the app or your Arista Reader account does not cancel a subscription. Refund requests are handled by Apple under its rules and applicable law.

Use Restore purchases with the Apple Account that purchased an active subscription. An Arista Reader sign-in is not required to purchase or restore Pro. Existing active supported subscriptions remain recognised. We do not promise Family Sharing unless the App Store explicitly offers it for your plan.

When Pro expires, scanning returns to the primary profile. Existing extra profiles and saved scans are retained. Custom ingredients already selected in the primary profile remain available for matching, but creating or editing custom names and aliases requires Pro. After Pro or a trial ends, choose a selection within the free allowance before starting another scan. Your lists remain stored until you edit them; existing selections made before this plan change retain their coverage. Saved scans remain unlimited.

Accounts and your data

Accounts are optional. Signed-in accounts can sync profiles and custom ingredients. Saved scans and images remain local. Keep your account credentials secure and provide information you are entitled to use. Do not upload another person's sensitive information without appropriate authority.

Local app data and cloud synchronisation are not a guaranteed backup service. Sync can be affected by connectivity or conflicting edits. Keep copies of anything you need to retain. Our Privacy Policy explains data handling, account deletion and your choices.

Acceptable use and ownership

Use the app lawfully. Do not attempt to access another person's records, disrupt the service, bypass purchase verification or misuse our systems. You retain your rights in content you create. You permit us to store and process content only as needed to provide the features you request and as described in the Privacy Policy.

The app's software, design and branding belong to their respective rights holders. Ingredient identity data and open-source components remain subject to their own licences. See Data sources and acknowledgements. External links, including Google searches, are supplied for convenience and are governed by the destination's terms.

Availability and responsibility

We aim to keep the app dependable but cannot guarantee uninterrupted service or error-free text recognition and catalogue data. To the extent permitted by law, the app is provided as available, and we are not responsible for losses caused by matters outside our reasonable control. This does not exclude liability that cannot lawfully be excluded, including your statutory consumer protections.

We may restrict access where necessary to address abuse or legal obligations. We will give reasonable notice of material changes where practicable and as required by law. Changes to subscription prices follow Apple's notification and consent processes. Contact support if you have a concern or dispute.

Legal and contact

Arista Reader is operated by Andre Jacobs, a sole proprietor based in South Africa.

For support or questions about these terms, contact support@arista-reader.com. For personal information enquiries, contact privacy@arista-reader.com.